Incorrect Demand - Unable to rectify Online - Income Tax

A B Kundu (Professional) (1422 Points)
Replied 10 October 2019

You can file a grievance by stating all the facts again in detail and wait for their reply. Also, you can contact to PRO of your jurisdiction and get their reply on this issue.

Raman (HomeMaker) (31 Points)
Replied 10 October 2019

Thank you Mr A B Kundu for your reply.

Between March & June 2019, a total of 6 Grievances submitted in E-Nivaran , but no use. everytime they give generic reply and close the ticket without understanding what I am asking.

When you say PRO , do you mean AO

Kapadia Pravin (17259 Points)
Replied 10 October 2019

@ Raman
It is of no use to approach AO's office as your AY records are with CPC

Pl check 26AS statement and ensure that SAT payment is appearing there.

You have to re-try online on eFiling Portal.
Keep patience. Such things take its own time. Good luck !!

1 Like

Raman (HomeMaker) (31 Points)
Replied 10 October 2019

Thank you for the reply Mr. Kapadia Pravin.

I checked 26AS and the SAT payment appears correctly for AY2018-19.

I am not able to e-file online i.e rectify online as whenever I try to rectify online for AY2018-19 , I get the error message "ectification already submitted for this assessment year. You are not allowed to submit a rectification request unless the previous request is processed".

Hence researching for options from experts.

A B Kundu (Professional) (1422 Points)
Replied 10 October 2019

Originally posted by : Raman
	Thank you Mr A B Kundu for your reply. Between March & June 2019, a total of 6 Grievances submitted in E-Nivaran , but no use. everytime they give generic reply and close the ticket without understanding what I am asking. When you say PRO , do you mean AO

PRO means Public Relationship Officer. You can search the contact details from google and direct call them. In my opinion, if you are clear from your side, then wait, keep disagreeing. Sometimes due to system error this type of problem may occur. One of my clients had similar problem, tds was deducted from her salary and the same had been reported in the return, but then also demand order raised without taking into consideration the TDS. When I contacted the respective AO, I was told that it was some system error, nothing to be done, just ignore. And, yes, after few months that demand was set aside.

sabyasachi mukherjee (27574 Points)
Replied 10 October 2019

Check 26AS .
TAKE A PRINTOUT .
TALK TO THE AO.
CARRY THE CHALLAN COPY 280...

Santosh Kulkarni (Consultant) (32 Points)
Replied 18 October 2019

We are also facing the same issues for 3-4 years.

Please take print outs/Screen shot for the demand shown for the corresponding year at Income Tax portal. Write letter to concerned AO providing the details of the payment with respect to demand raised ( Attach copy of 26AS, Payment Challan). Don't forget to mention fact that, " Demand is being shown in portal in spite of payment". ( Request you meet concerned AO in person, instead of submitting the letter at Reception).

Please maintain records for all the correspondence made with this regard. Since it will take time & 3-4 visits required to office.

Raman (HomeMaker) (31 Points)
Replied 06 November 2019

Hi Santhosh

You had said that you have faced this issues for 3-4 years. As of Nov-2019 , is your issue resolved w.r.t to the incorrect demand ?

If so , How long did it take for u to resolve it

sabyasachi mukherjee (27574 Points)
Replied 06 November 2019

@ raman
you can rectify online
26AS mismatch .
you can easily rectify online.

Raman (HomeMaker) (31 Points)
Replied 06 November 2019

@ sabyasachi mukherjee

Thank you for the reply.

As mentioned in my original post , Inspite of getting a rectification rejection notice

When I try to rectify I get a message "rectification already submitted for this assessment year. You are not allowed to submit a rectification request unless the previous request is processed". I am seeing this message since June-2019 and it is Nov-2019 now.

Hence online rectification is not an option for me.

sk_1122 (NA) (159 Points)
Replied 10 September 2024

Originally posted by : A B Kundu
	One of my clients had similar problem, tds was deducted from her salary and the same had been reported in the return, but then also demand order raised without taking into consideration the TDS. When I contacted the respective AO, I was told that it was some system error, nothing to be done, just ignore. And, yes, after few months that demand was set aside.

Stuck with the exact same issue. See my thread here: https://www.caclubindia.com/forum/incorrect-itr-processed-143-1-incorrectly-shows-huge-tds-mismatch-and-hence-demand-please-help--609970.asp

I am not able to file rectification request due to the error: "Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact cust omer care for quick resolution."

As others are saying, will it take months to resolve this and eventually get the refund? This is unnecessary stress and harrassment for Tax Payers