SEO Sai Gr. Hosp.
208770 Points
Joined July 2016
You are required to submit proper documents to Bank. Its usual proceedure, but sometimes because of some technical reasons some banks find it easier to close old account and re-open new account of same HUF with different Karta. So, check that procedure if that suits you, or forward a copy of all your documents to regional office and further to bank's ombudsman.
If you are presently eldest member of the HUF, you can become Karta.