hi am totlally confused abt itsm as i dont know what to do . i have supper scanner , dinesh madan both for it and sm . i tried to understand some concepts but couldnt get clarity . what to do??????????
Faiz Ahmed
( Article Trainee)
(1731 Points)
Replied 02 August 2010
Better study only Study material at least 2 times. You will find it easy.
NUKUL GARG
(Senior Associate Consultant)
(1231 Points)
Replied 02 August 2010
For better clarity and easy understanding of SM you should prefer book of P.S. Rathore sir,it contains very good material.