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GSTR7 QUERY

CA Nilesh (not at all) (28 Points)

13 April 2020

I have filed GSTR 7 for one of my client for the period Jan 2020. I have received an ARN also for that though mail. However now the same is showing as not filed and because of which my client has been charged with the penalty of Rs 10,000 in total. Now without paying that penalty, further returns could not be filed. Not able to raise ticket on GST redressal portal also since portal is giving an error of "Invalid File" when im attaching screenshot in JPG format only. Can anyone please assist.

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4 Replies

prasad Nilugal ( GST Practitioner & Accounts ) (14644 Points)
Replied 13 April 2020

Call to GSTN helpdesk - 1800-103-4786 , same is available on GSTN portal right side down bellow .

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CA Nilesh (not at all) (28 Points)
Replied 13 April 2020

Have ready called helpdesk. They have said to raise the ticket. And I'm not able to raise the ticket also. So its like not able to raise the issue is also an issue.