Priya G. (122 Points)
20 May 2018Online filing 3B for April:
I submit & Paid the liability.
Popup said: Paid successfully. Proceed to file returns.
Liability shows 0. That is ok.
But File Return tab is not showing up.
Unable to File Return even after 3 hours of payment
Did anyone experience same problem?
Status: Submit. Liability offset to 0.0
Still File Return button not appearing. Please help.
Swaminathan
(Consultant)
(243 Points)
Replied 20 May 2018
GST Website has technical issues. Many are facing this problem. GSTIN has extended GSTR-3B due date till 22nd .
Try filing the Return after 15-20 Minutes since site is very slow.
Hope GSTIN will resolve these issues earlier.
Vinod Babu
(24191 Points)
Replied 20 May 2018
Priya G.
(122 Points)
Replied 20 May 2018
Yes Sir. Previous month return is filed. I got the File Return tab & Verify checkbox. When I select authorized signatory, I got "system error" in red and session expired too soon. Will wait till tonight. Thx.
Vinod Babu
(24191 Points)
Replied 20 May 2018
Priya G.
(122 Points)
Replied 21 May 2018
Sir: Can I experiment with your workaround in the following scenario?
1) After submit, pay/post credit, I am again forced to go to Process Payment tab because "File Return Tab" not showing up in main GSTR3B screen.
2)In Process Payment screen, File Return is disabled. Cash ledger has zero cash because I already paid from it. But the payment fields are again showing same amount in last column "Additional Cash Required". My saved draft is correct & I have made full payment. Unless these fields show zero, File Return may not be enabled. These fields are autopopulated wrongly & we cannot edit!!
If we have submit & paid & offset, why should I go to Process Payment again? Bad Design. File Return should be enabled in GSTR3B main screen itself. New changes have messed up the form that was working last month with "offset liability" tab.
I have filed a query tkt in grievance portal. What if it is not fixed by tomorrow? I will have to try your workaround. Please advise if your workaround holds good for the above case. I cannot afford to pay that Amount (24K+) again, as shown wrongly in the amount to be paid fields. Thanks in advance.
Vinod Babu
(24191 Points)
Replied 21 May 2018
Priya G.
(122 Points)
Replied 21 May 2018
Liability is zero thankfully. Liability ledger for April shows the credit debit correctly. Liability is set off by "Post Credit" tab if I am right. If I do "Post Credit" again,will it not ask for additional cash in ledger? What happens to the amount I already paid?
Priya G.
(122 Points)
Replied 21 May 2018
Thankfully: Worked straight forward in FireFox (Mozilla) browser today. File Return was enabled!! Yesterday it had failed in all browsers.
Pay Pay Paradise
(2 Points)
Replied 19 September 2018
kallam bhavya
(2 Points)
Replied 27 November 2020
Prachi Bansal
(3129 Points)
Replied 07 April 2021
Even I suggest you try and refresh your feed and then maybe the GST return period will be displayed. For me also I refreshed it and it worked well for me
CAclubindia
