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Gstr-1 json / utility version error

Viren Soni (Accounts Manager) (27 Points)

11 May 2018

We have uninstalled all the previos version of GST Offline tools and downloaded the latest version of offline tool ver. 2.2.3. Then we have uploaded the data from excel to offline tool and generated the json file.

however, while uploading the same json file on GST portal, we have an error as " file could not be uploaded! Download the latest verios of offline tool to generate the JSON file or ensure to validate your uploaded file against the template published at specification portal."

We have uninstalled offline tool 2 to 3 times and redownloaded the latest tool 2.2.3 and generated json file. Still the error is there.

Kindly anyone guide what to do ?

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8 Replies

CA Shivam Arora (Chartered Accountant) (2414 Points)
Replied 11 May 2018

Many people are facing the same problem since tomorrow. Call and ask GST helpdesk if there is a solution or not.

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Viren Soni (Accounts Manager) (27 Points)
Replied 11 May 2018

Thank you sir for your response.

We have already tried to contact with GST Help dest, but they have no proper solution. They are repeating that "Remove all previous versions of utility and download the latest version and generate json from it."

Is there any other way ?

CA Shivam Arora (Chartered Accountant) (2414 Points)
Replied 11 May 2018

I can personally help if you want through remote access.

NAGESWARAN (ACCOUNTANT) (834 Points)
Replied 11 May 2018

Hello sir...
whenever uninstall the offile tool, at the same time also uninstall node.js, which is also part of the offline tool..

So uninstall offline toll and node.js. After that install the new version..

I think it will solve your problem

luck wannabeee (student ) (36 Points)
Replied 25 June 2018

please provide solution, tried again and again...but could not upload

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narendra (Accountant) (281 Points)
Replied 09 July 2019

I know this discussion is old, but it might still be helpful for someone.

So, are you using the updated excel/csv templates provided along with the offline utility?

If your data is generated in a pre-formatted template by a billing / accounting / ERP system then make sure it is using the updated template compatible with the offline utility version. Call them to resolve the issue or atleast point you to where the issue is and how to fix it.

If you are writing/transferring your transaction data manually to the template, make sure your data is in the specified format and does not include any invalid characters (it usually throws an error when generating JSON, but you never know, there can be exceptions where the utility may overlook an error which will later result in an upload error on the GST portal.

Specifically check for data inconsistency where pre-defined values are to be selected from the drop-down lists available in the template like, Place-of-Supply, Rate, Unit-of-Measure, etc. .... when you select a drop-down cell with a valid data and click the drop-down arrow button, it will open the list which is already scrolled down with the matching entry highlighted in the drop-down list. If that cell contains invalid data then clicking drop-down button will open the list at the very first entry without highlighting anything in the list.

Also check that the dates are entered in correct format and not pasted as a text matter rather than date value.

Hope this helps.