My client receives 95% payments from international clients and 5% from Indian clients.
They had paid GST for many services in the previous financial year, but they cannot charge GST to most of their clients outside India.
Is it possible to claim a GST refund for my client for the previous financial year?
Also, what would be the process to claim a GST refund if possible? As I have heard, that process is very complicated, we have to visit local GST offices, and GST officials do not easily process the refunds.