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Gst payment problem

20 June 2023

Dear experts,

Money has been debited at Bank , UTR also generated. but GST cash Ledger is not show the amount..

what can i do .

.

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3 Replies

CA Altamush Zafar (GST Consultant) (15971 Points)
Replied 20 June 2023

You will have to wait...cash ledger will get credited after some time

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Pranjal Gupta (141 Points)
Replied 20 June 2023

If you have made a payment for GST and the money has been debited from your bank account, but the corresponding amount is not reflecting in your GST cash ledger, here are a few steps you can take:

Wait for Reconciliation: Sometimes, there may be a delay in the reconciliation process between the bank and the GST portal. It is possible that the amount will be updated in your GST cash ledger after a certain period of time. Generally, it takes a few hours or a day for the reconciliation to occur.
Check Payment Details: Ensure that you have entered the correct details while making the GST payment, such as the correct GSTIN (Goods and Services Taxpayer Identification Number), period, and the correct amount. Any discrepancies in the payment details may result in the amount not reflecting in the cash ledger.
Verify UTR: Double-check the UTR (Unique Transaction Reference) number generated during the payment process. Verify that the UTR number you entered matches the UTR number provided by the bank for the transaction. If there is a mismatch, it could cause a delay or discrepancy in updating the payment in the GST cash ledger.
Contact GST Helpdesk: If the payment has not been updated in your GST cash ledger after a reasonable amount of time and you have confirmed the payment details and UTR, it is advisable to contact the GST helpdesk. They can assist you in resolving the issue and provide guidance on the necessary steps to take.

When contacting the GST helpdesk, be prepared with the following information: