Govt -'Online Grievance Forum'

CMA KNVV Sri Vidya - Sri Kanth (C.A.Final (New) ICWAI FINAL (New))   (11269 Points)

30 March 2009  

Hi all,

Government of India has developed an 'Online Grievance Forum' @

https://pgportal.gov.in/. Can you imagine this is happening in INDIA ?

The govt. wants people to use this tool to highlight the problems they

faced while dealing with Government officials or departments like Passport

Office, Electricity board, BSNL/MTNL, Railways etc.

Many of us say that these things don't work in India .

Couple of months back, the Faridabad Municipal Corporation laid new roads

in an area and the residents were very happy about it. But 2 weeks later,

BSNL dug up the newly laid roads to install new cables which annoyed all

the residents. A resident used the above listed grievance forum to

highlight his concern. To his surprise, BSNL and Municipal Corporation of

Faridabad were served a show cause notice and the guy received a copy of

the notice in one week. Government has asked the MC and BSNL about the goof

up as it's clear that both the government departments were not in sync at

all.

So use this grievance forum and educate others who don't know about this

facility. This way we can at least raise our concerns instead of just

talking about the 'System' in India.Invite your friends to contribute for

many such happenings.

PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW &

FORWARD THIS MAIL TO AS MANY AS POSSIBLE.