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Got the same amount of demand notice 2nd time though paid on AY 2020-2021

trnghosh (sr asst) (207 Points)

19 January 2023

For the AY 2020-2021 I got one demand notice which I paid on 27.02.2021, the printed copy and pdf formal of challan is with me. I logged into income tax site and go to "Response to outstanding demand" and fulfill the details with challan number, date and BSR code , also attached the challan but till I got the notice in my mail second time.I also put one grievence in the grievence section about this with no response at all . The amount is low but it is a question of ethics.

What else can I do so that my filed returns for the AY 2020-2021 will be ok and showed as "Processed with no demand/refund"

Seeks advice from experts in this regard.

Thanks

T K Ghosh

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4 Replies

JJJ (Need help) (673 Points)
Replied 19 January 2023

I'm no expert and can't advise you unfortunately. But they've done the same thing to me.

I got a demand for Rs 540 a few months ago. I saw no reason for the demand but decided it was less complicated to just pay it. So I paid it the very next day.

In October I got my refund.

Then in November i got a demand for the exact same period for Rs 390. Of course I did not pay it and asked them to return the 150 they took extra from me.

As expected - silence.

But they keep sending reminders saying I haven't paid. And my return status still says under processing.

Long live Infosys.

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trnghosh (sr asst) (207 Points)
Replied 19 January 2023

So do I make the payment once again ?

JJJ (Need help) (673 Points)
Replied 20 January 2023

No - there is no need to pay again.

Hopefully, at some point in our lifetime, Infosys issues will be resolved. But in the meantime since you have already paid the demand, you're in the clear. Keep the supporting evidence in case it is brought up later on.

trnghosh (sr asst) (207 Points)
Replied 20 January 2023

Thanks for giving me some courage. I am really surprised to see that they really do not bother to reply our mail. What kind of service they provide to the taxpayer. Why we do not protest for their poor service ?