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Forgot password

karnidan (pugal) (27 Points)

22 February 2012

I forgot password of my account at income tax site for e-filling and I also forgot secret question and their answer, so please tell me about other way which solve my problem.

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15 Replies

Deepak Gupta (CA Student) (15922 Points)
Replied 22 February 2012

Originally posted by : karnidan
	I forgot password of my account at income tax site for e-filling and I also forgot secret question and their answer, so please tell me about other way which solve my problem.

You can change the password using the previous A.Y. E-Filing Acknowledgement number.

> Login

> Forgot Password

> Enter PAN

> Select Enter Acknowledgement number

> Select Assessment Year

> Enter E-Filing Acknowledgement Number

> Enter new password

> Repeat new password

> Enter the code

> Click on Reset password

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CA Deepak Rathore (CA) (223 Points)
Replied 22 February 2012

i m also facing the same problm pls help us

CA Deepak Rathore (CA) (223 Points)
Replied 22 February 2012

i m also facing the same problm pls help us

Trupti Bhilare (CA) (21 Points)
Replied 22 February 2012

Please forward the following details to efiling.administrator @ incometaxindia.gov.in

Subject : Forgot password for e-filing, want a temporary password

PAN - -------------------

Name - --------------------------
Father Name- ----------------------------
Date of Birth ---------------------------
Mail id from where it was registered- ----------------------------

Your Contact Details

Name ---------------

Email Id --------------------

By sending this mail you will receive a temporary password.

Hiren (Jr. Account Officer) (38 Points)
Replied 23 February 2012

I have registered for E-Filling but not Confirmation link received on my mail Id, please help me, what can i do for this ??

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CA Vanamala Phani Kumar (Proprietor of M/s Vanamala and Co) (972 Points)
Replied 23 February 2012

Directly login to site . They show mail ID which creat by you.

Cheack that mail ID correct o r not ???

Alternatively they asking alternative Mail ID.

stay for mail ID confirmation

kanagaraj (CHARTERED ACCOUNTANT) (793 Points)
Replied 23 February 2012

Dear Hiren

After 24 hours go to the website and try to login there will be a pop up box showing the details that the e mail address may be corrected so that you can receive the link mail to your corrected e mail

saurabh khatri (none) (24 Points)
Replied 23 February 2012

dear deepak Gupta,

If Online return is not filled than no option of acknoewledgment no. is Availbiale .......So suggest any better Idea......

Deepak Gupta (CA Student) (15922 Points)
Replied 23 February 2012

Originally posted by : saurabh khatri
	dear deepak Gupta, If Online return is not filled than no option of acknoewledgment no. is Availbiale .......So suggest any better Idea......

If online return has not been filed previously, then you can reset the password with 'secret question answer' option.
.
If you have forgotten the same, then send a request mail for reset of password with the login credentials [PAN, Name, DOB/DOI, Fathers Name (NA in case of company), Address as per IT Database] to ask @ incometaxindia.gov.in. You will receive the login details but i cannot assure you how long will it take.

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priti karawa (artical) (93 Points)
Replied 23 February 2012

Dear Trupti S BhilareI

the email.id you have given is wrong....the correct id is efiling.incometaxindia.gov.in..........

and i have already sent mail on this id..............

so please suggest the better idea........

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priti karawa (artical) (93 Points)
Replied 23 February 2012

Dear Deepak.......

I have already sent mail on this id and still i have not received any responce......

So plz give another option.....

Deepak Gupta (CA Student) (15922 Points)
Replied 23 February 2012

Originally posted by : priti karawa
	Dear Deepak....... I have already sent mail on this id and still i have not received any responce...... So plz give another option.....

As far as i know we can change password with Previous AY Acknowledgement No, Secret Q & A and sending request mail. Whenever i had any password issue, I changed it with previous year acknowledgement number. But on this forum i have seen that many peoples problem has been resolved by sending request mail (as mentioned earlier). I tried it once but did not receive any mail from department upto 3 days after sending the request and fortunately i managed to get the previous AY ITR-V from the client. So, i cannot assure you how long its going to take. Some of the members at CCI say that it may take upto 3-7 days and some says 24-48 hours and IT Sampark Helpline is useless, it never gets connected.

1 Like

Dwarkesh L Patel (Article Assistant) (144 Points)
Replied 27 February 2012

TO ABOVE ALL FRIENDS .

IF YOU HAVE ANY SUCH QUERY, YOU CAN ALSO CALL DIRECT HELPLINE NUMBER TO CPC: NO.:8022546500.

THIS NUMBER IS ALSO PROVIDED ON DIRECTORATE OF INCOME TAX WEBSITE.

PLEASE CHECK IF IT IS OF SOME HELP.

Deepak Gupta (CA Student) (15922 Points)
Replied 15 March 2012

New e-filing call center will start working from 15th March 2012. For any query related to online filing of Income Tax Returns, please call 080-25186960 between 9am to 6 pm on all working days. Taxpayers are advised to make use of the above facility.
.
For password reset and link activation, please send login credentials to validate @ incometaxindia.gov.in. Mails pertaining to these subjects will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.