Focus on solutions & not on problems

Sameer Medhekar (Student) (4140 Points)

15 February 2009  

 Here are 2 excellent cases on, ' Difference between focusing on

problems & focusing on solutions'



Case 1



When NASA began the launch of astronauts into space, they found out

that the pens wouldn't work at zero gravity (ink won't flow down to

the writing surface). To solve this problem, it took them one decade

and $12 million.



They developed a pen that worked at zero gravity, upside down,

underwater, in practically any surface including crystal and in a

temperature range from below freezing to over 300 degrees C.





And what did the Russians do...?? They used a pencil.



Case 2



One of the most memorable case studies on Japanese management was the

case of the empty soapbox, which happened in one of Japan's biggest

cosmetics companies. The company received a complaint that a consumer

had bought a soapbox that was empty. Immediately the authorities

isolated the problem to the assembly! line, which transported all the

packaged boxes of soap to the delivery department. For some reason,

one soapbox went through the assembly line empty. Management asked its

engineers to solve the problem.



Post-haste, the engineers worked hard to devise an X-ray machine with

high-resolution monitors manned by two people to watch all the

soapboxes that passed through the line to make sure they were not

empty. No doubt, they worked hard and they worked fast but they spent

a whoopee amount to do so.



But when a rank-and-file employee in a small company was posed with

the same problem, he did not get into complications of X-rays, etc.,

but instead came out with another solution. He bought a strong

industrial electric fan and pointed it at the assembly line.

He switched the fan on, and as each soapbox passed the fan, it simply

blew the empty boxes out of the line.





Moral : Always look for simple solutions.





Devise the simplest possible solution that solves the problems.

Always Focus on solutions & not on problems.

So the end of the day the thing that really matters is HOW ONE LOOK

INTO THE PROBLEM, mere

perceptions can solve the tough problems.