Excise duty effect on sales return

Parag (Manager Finance) (29 Points)

08 September 2009  

Can anybody pls explain me the procedure in Ce.Excise regarding following

A Pvt Ltd company manufactures some product and sales to its customer after payment of duty on it. Product is having warranty for 1 year. Company gives free replacement for it if there is any manufacturing fault in the product.

This replacement takers effect when orginal product comes to company and then company issue a fresh product to the customer again on payment of duty.

My question is? can we claim credit of original duty paid while giving replacement. Customer does not give us original invoice for first product also it does not come back to factory with excise gatepass.