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DIR 3 KYC OTP ISSUE

Sachin Kumar (Student) (383 Points)

02 October 2018

DIR 3 KYC

OTP is not going on foreign mobile numbers of non resident directors.
Mobile Numbers are of Mauritius:
+230xxxxxx
+230yyyyyy

whereas +230 is country code remaining is mobile number.
Raised ticket with MCA and they have provided following resolution which is of no use.

1) Make sure your SMS inbox is not full
2) Restart the handset
3) Make sure it is in good signal coverage.

Please tell what should I do now..?

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16 Replies

Kala Kiran (464 Points)
Replied 03 October 2018

Dear sir... This is common issues which every Professional face... During the KYC filing.... Request you to prepare once again d same form n try to get OTP... Even we did d same thing when we r not obtain otp for d mobile of foreign direct.

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Sachin Kumar (Student) (383 Points)
Replied 03 October 2018

Mam,

Please tell should I enter +230 or only 230 in country code.
Is there is any issue with + .....?

1 Like

Kala Kiran (464 Points)
Replied 03 October 2018

Dear sir... Pls enter only 230

Mahalaxmi (not applicable) (23 Points)
Replied 04 October 2018

Did you get the OTP finally?

Kala Kiran (464 Points)
Replied 04 October 2018

Might be its worked out

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Sachin Kumar (Student) (383 Points)
Replied 04 October 2018

Mam,
OTP was not going on Mauritius mobile number. I had taken some other country phone number from Director. on that phone number OTP had gone and I had uploaded the form.

B V SWAMI and CO (Student CA IPC / IPCC) (4 Points)
Replied 05 October 2018

OTP not goes to usa mobile number please tell me the what number we entter for usa either +1 or 001 or 01

Kala Kiran (464 Points)
Replied 05 October 2018

U need to enter 001

sumanthcv (Student CA Final ) (22 Points)
Replied 04 August 2021

OTP is not received on USA Number. Tried +001, +1, 001. Wha could be the issue

Kannan .m (Accountant) (15 Points)
Replied 20 September 2021

The same issue we are facing not receiving OTP on USA number, Please anyone can help me to resolve it ?

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Kannan .m (Accountant) (15 Points)
Replied 20 September 2021

Hello sir,

Have you resolved this issue?

Pratik Shah (Practising Company Secretary) (4432 Points)
Replied 21 September 2021

This happens especially on last few days of due dates. Just 5 days back I did DIN KYC for 3 USA people and it worked well. I would suggest you to try +1 as ISD code.