Digbijoy Ghosh (Lawyer) (132 Points)
14 November 2012I am facing problem while Registering my Digital Signature Certificate and a error message is coming " Invalid Digital Signature Certificate. The trusted Parent Certificate could not be verified." I am using Windows7X32bits operating system as well as Java Runtime above 1.6 version and I have the validity of my Digital Signature till Tue Mar 26 18:50:08 IST 2013,
Please suggest me an advice.
Thanking You
Digbijoy Ghosh
P K D
(Proprietor)
(23 Points)
Replied 15 November 2012
We are also facing same problem .
Its Sify Certificate valid till July 2013
indranil datta roy
(Chartered Accountant)
(21 Points)
Replied 16 November 2012
We are also facing the same problem. This is also a Sify certificate.
Indranil Datta Roy
Sachin
(Consultant at Ernst & Young)
(37 Points)
Replied 16 November 2012
Dear All,
Even i faced the same issue.. The solution is different for different browsers. I suggest you to use Mozilla Firefox as it is stable and works smooth compared to Internet Explorer and Chrome..
1. In case you are using Internet Explorer - Go to "Tools", under "Internet Options", click on "security" tab. Change the Security level to "Low" or lowest possible. Now try uploading DSC. It works
2. In case of Mozilla Firefox - Go to "Tools", click on "Add-ons". Go to "Plugins' tab. There, "enable" Java(TM) Platform. Once u enable, u can submit the form with DSC and this works. Tried and tested..
Hope you all find it useful...
Regards,
Sachin
Digbijoy Ghosh
(Lawyer)
(132 Points)
Replied 17 November 2012
Thank you so much Sir, it was really very helpful.
With regards,
Digbijoy Ghosh
IT Lawyer
P K D
(Proprietor)
(23 Points)
Replied 17 November 2012
Still not working, now I Tax Website displays - Invalid Digital Signature Certificate. Please retry.
Digbijoy Ghosh
(Lawyer)
(132 Points)
Replied 17 November 2012
better u change ur browser to mozilla or see ur validity of DSC.
Sachin
(Consultant at Ernst & Young)
(37 Points)
Replied 19 November 2012
Dear PKD,
There might be an issue with the root CA Certificate then.. this might be a possible reason and not sure. Click on this link https://cca.gov.in/rw/pages/ca_certificates_2011.en.do;jsessionid=FCA17529DBD99E58136C42AA5F9CB248
Depending on your DSC provider download the root certificate.. it may work.. Moreover, make sure u are using Mozilla Firefox, you have enabled java plug-in (provided u already have java, otherwise u may need to download it and then u can enable it)
Regards,
Sachin
Siddharth
(Get Digital Signature Certificates (DSC) in 30 minutes! Click on send PM!)
(672 Points)
Replied 19 November 2012
This was a problem on ITD portal end. DSCs should work as before now.
CAclubindia
