Did not get my cs professional marksheet

CS Priyanka b. (student) (69 Points)

28 April 2015  

Hello friends, 

Please Please do reply. I didn't get my marksheet of CS professional exam which was help in Dec 2014 and As per the ICSI within one month from the date of declaration of results, we will  get the marksheet. 

I have got a recent mail from ICSI it was quoted as "Complete Transformation to Query Resolutions through online Grievance Portal and Call Centre instead of E mails."

And I have gone through the Grievance portal but I am not able to find out that how to make request for original marksheet.  

As I need it on urbent basis. Now I need to know to whom should I mail this query?  

Thanks in Advance and waiting for the reply.