Income tax refund query

Riddhi (CA Job) (34 Points)

23 March 2013  

I have e-filed Income tax return of my father (for AY 2012-13) on 27th July 2012. I have not yet received the refund.

When I contacted to Bengaluru on 18004252229, they told me to type CPC reference no. I don't have CPC reference no. 

My query is how/when will I get my CPC reference no? 

My another query is, my father has rejoined the office after his retirement on contract basis & received the professional fees on monthly basis. The employer has deducted TDS under 194J & issued form 16A.While filing the return, these professional fees have taken under the head of "Other Income" & not under the head of "Salary Income"

Is this correct the head of Income? & if not then is this can be the reason for not processing the return & not getting refund?

Please help..as we are waiting for refund since August?