CHARTERED ACCOUNTANTS
24 Points
Joined May 2008
You could request a copy of Intimation U/s 143(1) for the respective AY in which demand is raised. This can be requested on-line from the efiling website from the assessee login page in the accounts drop down menu. They email the same to you within a few days and you can then see the detailed calculation and reason for demand. This intimation reference would be necessary for filing on-line rectification request u/s 154. In case they have not considered some of the TDS amounts claimed then you may be requierd to file a manual request with the local jursdiction AO attaching the original TDS certificates (Form 16/16A) and then they will verify those TDS certificates and grant you the refund or delete the demand accordingly.
You may have to persue for a while after filing manual rectification request by calling/visiting the AO to ensure that the demand is deleted/refund granted as applicable.