Certified Copies of Company not yet recieved

Ramita (Proprietor) (21 Points)

12 January 2021  
I had requested for certified copies of a company from MCA on 23.12.2020. I have been checking the status on MCA login, earlier it was shown as 'In Process', now it has changed to 'Completed'. However, I have not received the copies on my registered address. Please guide what action can I take?