Hello,
I had imported some samples from China last year and the shipper had dispatched the goods via UPS. But within few months of this shipment, my AD Bank started sending my email notices saying that in the said BOE, the AD Code of my Bank and IEC Branch Code is not mentioned. Because of this the said BOE was not appearing in IDPMS and that my IEC would be sent in to the Caution List. I had submitted all the relevant documents i.e BOE, Invoices etc. to the Bank after the material was received.
I had contacted UPS Customer Support last year and they said since in the BOE the Nature of Shipment was marked as 'Samples', the AD Code & IEC Branch Code is not mentioned in the BOE.
My bank does not accept this explanation and is sending me reminders to resolve this again.
What can I do?