Dear sir,
I had one FD in SBI for 19 lakhs for 1000 days maturing in Nov 2011 for 9% interest.
I also had six one lakh FDs for 1000 days maturing in Aug 2011 for 10.5% interest.
We took aloan against these FDs and got 90% as loan amount i.e Rs 2250000.
The bank charged 11.5% interest by combining all FDs.
We brought this error to the notice of the bank and they agreed to open individual loan accounts and to rectify the higher interest rate charged.
After two mnths we went to the bank and that time we required 5-6 lakhs also.
The bank advised to preclose deposits.
The bank was able to adjust the higher interest charged for 2 months Rs 6333 but the computer did not allow them to open individual loan accounts prior to preclosing the FDs.
Hence, the bank adjusted the preclosure amount of Rs 19Lakhs FD to all seven loan accounts instead of adjusting it towards the 19 lakhs FD loan account.
Because of that, they forced us to preclose our all six one lakhs FD loan accounts also which were maturing in one month's time and created a loss of Rs 2lakhs.
Bank is saying what they have done is correct. Ombudsman is also supporting them.and dropped our case.
We have given the snap of our discussion with SBI and Ombudsman.
No
|
Particulars
|
Amount (Rs)
|
1.
|
Preclosure amount of Rs 19 Lakhs FD as on 07.07.2011 as stated by SBI in the above reference
|
22,91878.00
|
2
|
Loan Sanctioned by SBI against 19 lakhs FD (90%) at 10% interest rate
|
17,10,000.00
|
3
|
Loan amount repayable on 07.07.2011 for this 19 lakhs FD loan account
|
17,42060.00
|
4
|
The balance excess amount that should have been credited to Mrs Subramanian’s SB account No. 30164086841
|
5,49,798.00
|
5.
|
Balance as on 07.07.2011before preclosure in Mrs Subramanian’s SB account No 30164086841
|
4,18,965.00
|
6.
|
Total amount in Mrs.Subramanian’s SB account on 07.07.11. would have been
|
9,68,763.00
|
Funds already in SB account
on 07.07.2011
|
418965.00
|
|
Fund fraudulently debited by
adjusting one loan account preclosure
to seven loan accounts
|
125210.00
|
|
Balance
|
293755.00
|
|
Fund credited after forcibly preclosing all
six one lakhs loan accounts
|
706278.00
|
|
Total
|
1000033.00
|
|
Withdrawal on that day 07.07.2011
|
1000000
|
|
So actual amount we got
by preclosure on 07.07.11 was 706278-125210=
|
581068 only.
|
|
Can somebody guide us properly?
Thanks