Ao does not decide rectification request

Raman (Cost Accountant) (23 Points)

02 January 2019  

Rectification rights transferred to Jurisdictional AO . 

Rectification request  submitted to the AO concerned on 8th JANUARY 2018. Three Email reminders were  given. Last WRITTEN reminder was given  in early Dec 2018.

Citizen’s charter gives a time limit of 2 months and the the IT Act gives a time limit of 6 months for a decision on Rectification requests.  Yet, NO DECISION HAS BEEN GIVEN BY THE AO FOR NEARLY ONE FULL YEAR.

What is the remedy available for an assessee? What should be his next step?