Federal Tax Authority (FTA) convenes Customer Council to enhance tax culture and customer experience in the UAE

UAE's Federal Tax Authority (FTA) organized a 'Customer Council' to enhance tax culture and customer expectations as part of the 'Customer Councils' initiative. The Council included representatives from different business sectors and stakeholders from the tax sector. FTA experts presented the UAE tax system and its procedures, along with discussions on registration, penalties, and refund requests. The Council aimed to engage customers in shaping a pioneering future for the UAE tax sector and align services with their aspirations. The FTA affirmed its commitment to holding such meetings to raise tax awareness and support businesses.