Are current methods of customer grievance redressal in RBI regulated entities adequate to redress the concerns of consumers?

Shivaprasad Laxman Chhatrepro badge , Last updated: 16 November 2021  
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Important note to readers and Background The write-up is a bit lengthy but I am sure it will serve as one source of reference to millions of consumers dealing with Banks, NBFCs, and in the Digital Transactions space. While I was in the process of writing this write up RBI introduced a new inte

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Shivaprasad Laxman Chhatre
(Ex Chief Ethics and Compliance BNP Paribas)
Category Others   Report

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