Dear Devang,

Have you made any Whatsapp group for discussing this issue? If not, let us make one. Mine is  Eight seven five five zero zero nine zero nine one.

Please add me to the WhatsApp group I’m also facing the same issue , my number is nine zero one one one five zero four nine zero

Please check this RBI circular. is it fruitful to you? Please share your comments on this circular.

Hello all

i am sending one RBI circular. Please go through it. And give comments. 

Dear all

sending one RBI CIRCULAR for reference. it may be fruit full for ecommerce export .  Please send comments  

Ravi

Hi Ravi,

I had already shared this same RBI circular, with IDBI Bank, but they refuse to acknowledge this. So, I contacted RBI and they said the edpms closure charges can be reduced by banks only. But banks are too arrogant and does not care. They are charging us Rs.1600/- per shipping bill, to close entries in edpms.

I contacted ICICI and HDFC banks, but the charges are same.

Please share RBI circular.

It is this.

https://www.rbi.org.in/commonperson/English/Scripts/Notification.aspx?Id=851

Please add me to the whatsapp group, my no is - NINE ZERO ONE FIVE NINE SEVEN FIVE EIGHT ONE SIX

edpmssupportngp @ rbi.org.in

The above is the email id of EDPMS department of RBI. I guess, mailing them may help us, to bring to their notice about this issue.

edpmssupportngp @ rbi.org.in

The above is the email id of EDPMS department of RBI. I guess, mailing them may help us, to bring to their notice about this issue.

Also, we can try contacting the Ministry of commerce here - https://commerce.gov.in/officer-details/

KINDLY SOMEONE ADD MY NUMBER ITS NINE EIGHT TWO ZERO SEVEN THREE SEVEN FIVE SIX FOUR

Hey Devang,
Found your post did you find any solution to it

I am so glad I found this discussion. I am a small exporter and I also found this Sep 2023 report which was written about in Economic Times which exactly describes all our problems wrt selling on eBay, eFIRCs, bank charges for closing bills etc etc. However I don't believe anything has been acted upon.

I have had extensive discussion with my AD Code bank and others - the better ones at least agree to close such bills but the idiotic ones will not care to close if inward remittance is in INR and I have to show them RBI circulars which make it mandatory for them to close.

If there is a whatsapp group kindly add me to that nine 8868 one 8 200

Best regards - Ramkumar

Greetings everyone,

I am relieved to discover that I am not alone in grappling with this issue, as it appears to be affecting numerous individuals on a large scale, particularly those operating as low-value, high-volume sellers.

Our recent encounter with HDFC, our banking institution, has revealed a concerning situation. They have proposed a charge of ₹500 per shipping bill for the closure of approximately 4000 pending bills within the EPDMS system. This amounts to a significant sum of ₹20 lakhs. As a small-scale retail seller, this expense is simply unmanageable for us.

During extensive discussions with the bank manager overseeing this matter, I emphasized the impracticality of such charges for businesses like ours. I also highlighted the government's objectives of fostering Indian export through e-commerce, particularly by supporting small and medium-sized enterprises. However, the bank's response primarily consisted of attributing blame to the government for lack of clarity and citing operational costs involved in the closure process.

It is disheartening to witness the potential ramifications of these exorbitant charges, which could jeopardize years of hard work, dedication, and risk-taking, ultimately leading to the closure of our business.

I would greatly appreciate being added to any WhatsApp group Eigh Zero Nine Zero two five nine Zero dedicated to discussing this issue. Collaborative dialogue may prove instrumental in finding a resolution.

Thank you for your attention, and I eagerly await the opportunity to contribute to the ongoing discourse.

Warm regards,